We are no longer seeing patients in person at our facility. This website will remain active as a resource and point of contact through our designated records custodian for the duration of our record retention period — up to 21 years, and no less than 7 years.
Cordially yours,
Dear Hancock Center for Creative Arts Therapies
Your health records from this Practice will be transferred to Morgan Records Management, LLC (“Records Custodian”).
The Records Custodian will continue to maintain your records in accordance with applicable confidentiality and security standards and with other applicable laws. Your records will be destroyed no less than seven years after the last date of services you received from this Practice, although most records will be held for at least 10 years from the date of last service, depending upon applicable state and federal record retention requirements.
Digital copies of your records can easily be requested by filling out a release form on this site—just click the "Request My Records" button to get started. There is a fee for copying and delivering records, which helps cover the cost of securely and efficiently fulfilling requests. All charges are in full compliance with applicable state and federal regulations. We look forward to assisting you and ensuring you have a smooth and secure experience accessing your records.
Once you have requested your records you can follow up on the delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
An organization responsible for securely maintaining and managing patient medical records on behalf of a healthcare provider or facility.
Read More
When Morgan Records Management is described as HIPAA compliant, it means the company follows all rules and safeguards required by the Health Insurance Portability and Accountability Act (HIPAA) to protect patients’ private medical information..
Read More
